Customer Service Home Job
Location :
Home
Job Type :
Direct Hire
Hours :
Full Time
Required Years of Experience :
2 years
Required Education :
High School
Travel :
No
Relocation :
No
Job Industry :
IT Information Technology
Job Description :
"ALL IN ONE Employment Services is looking for Bilinguals English - Spanish Customer Assistant Representative to start immediately working from Home within the Technology Industry.
- Perform/handle outbound or inbound customer communications via phone or email.
- Advise customers on behalf of OnProcess Technology’s clients
- Interact with customers via various methods of communication
- Follow detailed instructions as outlined in Company documents
- Update Program Database accurately
- Appropriately handle challenging and unique customer situations in accordance with OnProcess Technology policies
- Identify and escalate data or program specific issues to appropriate level of management
- Meet or exceed OnProcess Technology’s key performance standards and quality objectives
Required Qualifications :
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