Natural & Organic Drinks Shop Manager
To provide leadership for all store associates of a quality and nature that will encourage them to perform to the best of their professional abilities and to develop them to their fullest potential, both personally and professionally.
- To plan, identify, communication, and delegate appropriate responsibilities and practices to store staff members to ensure smooth flow of operations.
- To provide coaching and direction to the store team to take action and to achieve operational goals.
- To constantly review store environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to the store team to achieve operational goals.
- To develop and execute strategic and operational plans for the store staff, managing execution and measuring results.
- To monitor and manage store staffing levels to ensure store staff development and talent acquisition to achieve and maintain store operations requirements.
- To utilize existing tools to identify and prioritize communications and to regularly use discretion to filter communications to the store team
To communicate clearly, concisely and accurately in order to ensure effective store operations.
- Ability to manage effectively in a fast-paced environment, and to manage multiple situations simultaneously
- Ability to manage resources ensuring established service levels are achieved at all times
- Interpersonal skills
- Knowledge of customer service techniques, and supervisory practices and procedures
- Organization and planning skills.