Job Title: Bilingual Front Desk Medical Receptionist
Location: Miami, FL
Job Type: Full-Time

Company Overview:
Our Client is a busy, patient-centered medical office located in Miami, FL, seeking a bilingual (English/Spanish) Front Desk Medical Receptionist to join our team. We are committed to delivering compassionate care and excellent service to our patients in a fast-paced clinical environment.

Job Description:
As our Front Desk Medical Receptionist, you will be the first point of contact for our patients. Your role is essential to maintaining a welcoming and efficient front office while ensuring smooth patient flow and accurate administrative support.

Key Responsibilities:

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  Greet patients warmly and professionally in both English and Spanish

  
  


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  Answer phone calls, schedule appointments, and manage appointment confirmations

  
  


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  Check patients in and out, verify insurance, and collect co-pays

  
  


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  Maintain and update patient records in the electronic medical system (EMR)

  
  


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  Handle medical documentation and referrals accurately

  
  


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  Ensure the front desk and waiting area are clean and organized

  
  


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  Coordinate with medical staff and billing team to support daily operations

  
  

Qualifications:

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  High school diploma or equivalent required

  
  


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  Bilingual in English and Spanish is mandatory

  
  


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  Previous experience in a medical office or healthcare setting preferred

  
  


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  Excellent communication and customer service skills

  
  


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  Familiarity with medical terminology and insurance verification is a plus

  
  


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  Proficiency with computers and EMR systems (e.g., eClinicalWorks, Athenahealth)

  
  


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  Ability to multitask and remain calm under pressure