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Clients Relations

Location : Doral, FL
Job Type : Direct Hire
Hours : Full Time
Travel : No
Relocation : No
Job Industry : Manufacturing

Job Description :

"ALL IN ONE Employment Services" is hiring a Professional Customer Service with a manufacturing company working experience for a Client Relations position in Doral.


Duties:
* Attracts potential customers by answering product and service questions; suggesting information about other products and services.


* Opens customer accounts by recording account information.


* Maintains customer records by updating account information.


* Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.


* Maintains financial accounts by processing customer adjustments.


* Recommends potential products or services to management by collecting customer information and analyzing customer needs.


* Prepares product or service reports by collecting and analyzing customer information.


* Contributes to team effort by accomplishing related results as needed.


Skills/Qualifications:
Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking


Required Qualifications :
 
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