ALL IN ONE Employment Services is looking to fill an Executive Suites General Manager position. The Executive Suites General Manager will be responsible for the smooth and efficient operation of our Office Suites facility. This role requires strong leadership, exceptional customer service, and an in-depth understanding of office management. The ideal candidate will have experience in managing coworking spaces, executive suites, or other similar office environments, with a focus on client satisfaction and business operations.

Key Responsibilities

• Facility Management: Oversee the day-to-day operations of the executive suites, ensuring a clean, professional, and productive environment for clients.


• Client Relationship Management: Act as the main point of contact for tenants, addressing their needs, concerns, and requests. Develop and maintain positive relationships with clients, ensuring a high level of satisfaction.


• Sales & Business Development: Drive new business by promoting the facility’s services to potential clients. Manage leasing agreements, renewals, and upsell additional services as needed.


• Team Leadership: Supervise and train a small team of administrative and support staff to ensure efficient operations. Foster a collaborative and positive team environment.


• Financial Management: Oversee billing and invoicing for tenants. Ensure payments are collected on time, and provide accurate reporting on facility occupancy and revenue.


• Event Planning: Coordinate and manage business events, meetings, and networking opportunities within the facility to promote community and business growth.


• Vendor Management: Work with external vendors to ensure that facility maintenance, supplies, and services are executed efficiently and cost-effectively.


• Compliance & Safety: Ensure that all facility operations comply with local regulations and safety standards.

Qualifications

• Experience: Minimum 3-5 years of experience in office management, facilities management, or property management, preferably within an executive suites or coworking environment.


• Leadership Skills: Proven ability to manage a team, provide direction, and foster a collaborative work environment.


• Sales and Customer Service: Strong sales background and exceptional interpersonal skills to manage client relationships and drive business growth.


• Financial Acumen: Experience in budgeting, billing, and financial reporting. Knowledge of managing revenue and expenses.


• Organizational Skills: Ability to prioritize and manage multiple tasks effectively in a fast-paced environment.


• Technology: Proficient with office management software, CRM tools, and Microsoft Office Suite.


• Communication: Excellent written and verbal communication skills. Ability to represent the company professionally and confidently.


• Education: Bachelor’s degree in Business Administration, Management, or a related field preferred.

• Experience: Minimum 3-5 years of experience in office management, facilities management, or property management, preferably within an executive suites or coworking environment.


• Leadership Skills: Proven ability to manage a team, provide direction, and foster a collaborative work environment.


• Sales and Customer Service: Strong sales background and exceptional interpersonal skills to manage client relationships and drive business growth.


• Financial Acumen: Experience in budgeting, billing, and financial reporting. Knowledge of managing revenue and expenses.


• Organizational Skills: Ability to prioritize and manage multiple tasks effectively in a fast-paced environment.


• Technology: Proficient with office management software, CRM tools, and Microsoft Office Suite.


• Communication: Excellent written and verbal communication skills. Ability to represent the company professionally and confidently.


• Education: Bachelor’s degree in Business Administration, Management, or a related field preferred.